General terms and conditions 2019-04-16T13:01:13+01:00

GENERAL TERMS AND CONDITIONS

for the internet shop of Hermetik Akademie GmbH
Hermetik Akademie GmbH
Schottenfeldgasse 14/4
A-1070 Vienna
UID Nr. ATU73842568
place of jurisdiction: Vienna

By placing your order, you accept the terms and conditions of Hermetik Akademie GmbH

Please make sure that you enter your full and correct e-mail address on the order form.

Prices
The prices indicated are subject to change and apply until further notice.
VAT is included in the prices indicated.
VAT is not applicable for sales to customers outside the European Economic Area (EEA) and to companies with a valid VAT ID or VAT registration number.
Import duties – where applicable – are borne by the customer.
Prices are subject to change without notice, printing errors reserved.

Shipping
Packing and shipping charges are quoted on our website.
Dispatch will take place only after the receipt of payment via PayPal or credit card.

Delivery times
Within 5 working days, we will process your order. Shipment is effected by postal delivery. Please note that the delivery time for shipments (a) within Europe may take of up to 10 days – depending on the postal route – and (b) outside Europe and overseas may take approximately 14 days. In some cases, there may be delays.

(*) GmbH (Gesellschaft mit beschraenkter Haftung) – “L.L.C. – limited liability company”.

Payment
Payment is made by PayPal or credit card.
Payment is due immediately and in full upon receipt of the invoice, without any deduction.

Retention of Title
The goods remain the property of Hermetik Akademie GmbH until full payment.

Warranty and Governing Law
The statutory warranty provisions apply.
The contractual relationship is governed exclusively by Austrian substantive law under exclusion of the reference norms of international civil law, and the UN Convention on contract for the International Sale of Goods.

Right of Cancellation (Withdrawal)
You are entitled to cancel this contract within fourteen days and without adducing any reason.

The cancellation period is limited to fourteen days, effective from the date, on which you or a third-party indicated by you and who is not the carrier, have or has taken possession of the goods.

To exercise your right of cancellation, you must contact us under

Hermetik Akademie GmbH
Schottenfeldgasse 14/4
A-1070 Vienna
Internet: www.elias-rubenstein.com
E-Mail: [email protected]

and inform us by means of an unambiguous explanation (e.g. a letter sent by post or email) stating your decision to cancel or withdraw from the contract.

To comply with the cancellation period, it does suffice that you submit a notice about the exercise of the right for cancellation before expiry of the cancellation period.

Consequences of cancellation
If you cancel this contract, we will refund all the payments received from you, including delivery costs (except for the additional costs arising from the fact that you had chosen a different type of delivery than the more favorable standard delivery offered by us), immediately and no later than fourteen days, effective from that day, on which we have received the notification of your cancellation of this contract.
For this refund, we use the same method of payment that you had used for the original payment, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this refund. We may refuse the refund until we have received back the respective goods or until you have proven that you have returned the goods, whichever is the earlier date.

You have to return or hand over the goods to us, immediately and in any case, no later than fourteen days from the day, on which you inform us about the cancellation of this contract. The cancellation period is complied with, if you submit the goods before the expiration of the deadline of fourteen days. You bear the direct cost of returning the goods. You shall be liable for any diminished value of the goods, only if this diminished value results from the handling other than what is necessary to ascertain the nature, quality and functioning of the goods.

You have to return or hand over the goods to us, immediately and in any case, no later than fourteen days from the day, on which you inform us about the withdrawal of this contract. The deadline is met, if you submit the goods before the expiration of the deadline of fourteen days. You bear the direct cost of returning the goods. You shall be liable for any diminished value of the goods, only if this diminished value results from the handling other than what is necessary to ascertain the nature, quality and functioning of the goods.

Place of Fulfillment and Jurisdiction
The place of fulfillment for all services under this contract is Vienna.
To the extent permitted by law, the jurisdiction of the Regional Court of Vienna shall be deemed agreed for all disputes arising from this contract.

Data Protection
Under no circumstances will any customer data, resulting from inquiries and orders, be passed on to third parties. The customer agrees to receive information and offers of Hermetik Akademie GmbH via the e-mail address indicated.egebene E-Mail-Adresse erhält.